Oct
26
2009

The New, Muchly Improved Rabbit Room Store

POSTED BY Andrew Peterson

screen-shot-2009-10-26-at-12216-pmThat’s right, ladies and germs. We have heard your cries, your pleas for deliverance from clunky interfaces, pages that don’t load properly, organizational confusion. We have heard those cries, and because of the tireless (and aesthetically pleasing) work of Sir Jonathan Forsythe, we offer you this solution.

Here are some of the changes:

It looks better. Way better. Thank you, Jonathan.

Downloads. Downloads won’t disappear from your account after you’ve downloaded them. That way, if your computer crashes or something, you can always find your purchases in your Rabbit Room Store account and download them again.

You can easily see new music and books. The three newest items we’ve added will be on the main store page. We also have a section for featured or recently reviewed items, and if there’s a corresponding Rabbit Room post you can link to it easily from the item in the store.

Reviews! I’m excited about this one. Let us and others in the Rabbit Room community know what you think of the works we’re carrying.

Artist/Author pages. If you click an item, say an Eric Peters CD, at the top of the store window you’ll see “bread crumbs”, like in the iTunes store. Basically, it’ll say “Rabbit Room Store > Music > Eric Peters > Chrome” If you click the “Eric Peters” link it’ll show you all of his products in the store. Neato. The same would be true if you wanted to see which C.S. Lewis books we carried after you’d clicked The Great Divorce: “Rabbit Room Store > Books > C.S. Lewis > The Great Divorce”.

Podcasts. We’ll also have an easy interface for you to browse and download the Rabbit Room Podcasts, though it may not be ready for a day or two.

This is still a work in progress, so if you see any glitches or have suggestions for improvement let us know and we’ll do our best to accommodate. Jonathan at Makeshift Creative has worked hard on this, and not because we’re paying him the big bucks (we’re not). He’s doing it because he believes in the Rabbit Room and wanted to help. So thank you, thank you, Jonathan.

You may remember a while back we asked you for suggestions for improvement of the site in general. Well, we’re working on that too. We have plans to update the contributor pictures and bios. We also want to fix the category tabs so they make a little more sense. I don’t know about you, but I never click the Story/Art/Music/Trails tabs any more.

24 Responses to “The New, Muchly Improved Rabbit Room Store”
  1. Chris R said:

    I am trying to create an account (which I thought I already had) and it is saying to enter the security code. Yet no such picture or code is showing up to enter. Help?!


  2. Thank you! Can’t wait to start buying Christmas presents from the new Rabbit Room store.


  3. Chris–Jonathan just fixed the issue. How’s that for fast service?

    AP

  4. Paula Shaw said:

    Sorry to say~ I can’t login to my account or get my password. I thought I’d forgotten my password and clicked on “forgot password”, but to no avail. Do we need to make a new account for the new store?


  5. You’ll need to make a new account, Paula.


  6. Sorry about that, Paula! Jonathan’s working on whether or not he can import the old accounts, but it’s iffy. There were a few thousand, and it may prove too difficult. Hope you like the new store!

    AP

  7. Jake Willems said:

    Having problems downloading the new BTLOG album. It says to get ahold of @rabbitroom. Any suggestions?


  8. Purty! That flash shopping cart was beautiful, but, well, it was in flash. Double edged sword, what.


  9. Jake,

    Sorry about that. I forwarded your problem on to Jonathan, who will help you out post haste. Thanks for your patience, everybody. This is super helpful.

    AP


  10. Jake,

    Try it now. Should be fixed.

    AP

  11. Justin Belsly said:

    Hey, yesterday I ordered a download of the Appendix A, but it came back telling me there was an error in my billing address and the credit card info. However, today I was billed for two downloads. What can I do about this? Thanks!

  12. JessTron said:

    Just placed my first order on the new store (the ability to pre-order a mug was just too much to resist). The store sure is purty! Did notice one thing, though: The whatchama in the left-hand frame to sign up for the email newsletter doesn’t seem to have a submit button…?

  13. Jake Willems said:

    Thanks Andrew. It is downloading now. What a treat to get a fresh listen on this album. We are stoked to have you come to Lincoln Berean!!

  14. Justin Belsly said:

    I also tried to log into my account to download the purchased Appendix A album, but it doesn’t seem to be recognizing my user email and password. Any help? Thanks again.


  15. Justin,

    Send an email to orders@rabbitroom.com and we’ll take care of it. Sorry about that. Again, thanks for your patience.

    AP

  16. Paula Shaw said:

    So, I made a new account and pre-ordered BTLOG Anniversary CD. Thanks for everything, and I LOVE the new store. It rocks, you guys!

  17. Kyle Nichol said:

    The store is not set up properly for Non-Americans yet. For the initial store login you have to enter an American State with no mention of country. If you do create an account using a not totally correct location, even though you can select another country, you can’t put in a 6 digit postal code, just 5 digits. I’ll wait patiently for the fix.


  18. Kyle,

    I just heard from Jonathan that our xenophilia has been remedied. Canadians are welcome, as are most other nationalities. I’m not sure about the Danes.

    AP

    P.S. Dear Danish friends: I’m kidding.

  19. Matt McBrien said:

    I just ordered something, and.. well, it’s not really a big issue, but some spelling (specifically the word “receive”) was butchered on the confirmation e-mail.


  20. Ooh. Thanks, Matt. We’ll take care of it.

    AP

  21. Jake Willems said:

    One more quick question. I have a few books I’d like to send in that can go in the store. How does that work again? I tried perusing the site to find that information, but didn’t know where to look. Thanks for the help. It’s some Buechner, Chabon (Yiddish Policeman’s Union), and Chesterton.


  22. Thanks for straightening this out, Andrew!

    I’ve attempted to go to the store to buy things in the past and found it wouldn’t load. I thought it was just me!

  23. Chinwe said:

    Wonderful improvements to the store! One annoyance is that whenever you add an item to your cart, you get automatically redirected to your cart. Maybe it’s just me, but I think it would be better if it stayed on the current page.

  24. Chinwe said:

    On the other hand, I guess that’s a simple of letting the user know that the item has been added to the cart.

    OK, never mind :)

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